Collection: Hair Guidance for Synthetic Jumbo Braids
HAIR GUIDANCE FOR SYNTHETIC JUMBO BRAID CARE:
FAQ
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Why is the length not the same as the description?
We measure the length of hair when the hair is stretched straight; the wavy and curl-textured hair will be much shorter when compared with the straight hair; pay attention to that before you buy.
2. Why is the weight not the same as the description?
It is because our product was made by machine; normally, there will be a 5–10 g error.
3. Why does my hair become tangled?
The hair would become tangled due to dryness, oil and dirt buildup, salt water, and not
combing (with a wide tooth comb) out your hair daily. Make sure to wash and condition your hair at least once a week, and if possible, twice a week would be better. You may use hydrating drops or consult your stylist for further suggestions.
4. Why is the hair shedding?
After the new product is produced, there will be some floating hair on it,
so when you first come, the floating hair will fall out. I hope you can understand.
5. When will you ship my parcel out after I pay for my order?
There will be a 24-hour payment verification, and we will ship the goods within 24-48 hours after the verification time.
6. How do I deal with the odour?
Some of the clients may talk about the odor when receiving the hair. There's no need to worry about this; after co-washing and nursing it for some time,the odor will disappear.